1. Overview
At canvamarketing (“canvamarketing,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal and business information.
This Privacy Policy explains how we collect, use, store, process, and protect your information when you:
Visit our website
Use our services
Communicate with us
Use our automation, CRM, AI, and consulting services
Interact with our platform and related technologies
This Privacy Policy applies to information processed through our website, services, and related platforms (collectively, the “Platform”).
By accessing or using our Platform, you agree to the practices described in this Privacy Policy.
2. Scope of This Privacy Policy
This Privacy Policy applies to information we collect directly from users, clients, visitors, and business contacts.
However, this Privacy Policy does not apply to customer data processed on behalf of our clients through services such as:
CRM management
Workflow automations
Marketing systems
AI integrations
Customer communication systems
When we process information on behalf of our clients through platforms such as GoHighLevel, n8n, Zapier, or related systems, we act as a service provider or data processor. In those situations, the client’s own privacy policy governs the handling of that information.
3. Information We Collect
A. Personal Information You Provide
We may collect information directly from you when you:
Contact us
Book appointments
Subscribe to newsletters
Request services
Create accounts
Make purchases
Submit forms
Attend events or consultations
This information may include:
Full name
Email address
Phone number
Business name
Billing information
Shipping information
Communication preferences
Account credentials
Project details
Support inquiries
If you provide information relating to another individual, you confirm that you have authority and consent to share that information with us.
B. Technical & Usage Information
We may automatically collect technical information including:
IP address
Browser type
Device information
Operating system
Website interaction data
Session activity
Referral URLs
Analytics information
Cookies and tracking technologies
This information helps us improve functionality, security, analytics, and overall user experience.
C. CRM & Automation Data
When delivering services, we may process data stored within systems such as:
GoHighLevel
n8n
Zapier
CRM systems
Automation workflows
Marketing platforms
This may include:
Contact records
Workflow activity
Customer conversations
Lead information
AI-generated responses
Campaign performance data
D. Information From Third Parties
We may receive information from:
Marketing partners
Advertising networks
Social media platforms
Event organizers
Public databases
Research providers
Affiliate partners
Analytics providers
This information may include professional or publicly available business information.
4. How We Use Your Information
We use collected information for purposes including:
Service Delivery
To:
Deliver requested services
Configure CRM systems
Build automation workflows
Manage integrations
Provide technical support
Process transactions
Platform Functionality & Improvement
To:
Maintain website functionality
Monitor performance
Improve user experience
Develop new features
Analyze trends and usage
Conduct internal testing and diagnostics
AI Features & AI Processing
Some services may use artificial intelligence (“AI”) technologies to support automation and communication workflows.
AI-enabled services may process:
CRM records
Customer communications
Workflow data
Support conversations
Contact information
AI-generated content
AI providers may include:
OpenAI
Anthropic
We do not use client data to train generalized public AI models unless explicitly stated.
Clients should avoid submitting highly sensitive or regulated information into AI systems unless appropriate safeguards are implemented.
Customer Support & Communication
We may use your information to:
Respond to inquiries
Provide updates
Deliver notifications
Send service-related communications
Share newsletters or marketing materials
Schedule consultations
You may opt out of marketing communications at any time.
Security & Fraud Prevention
We use information to:
Protect systems and infrastructure
Detect unauthorized activity
Prevent fraud or abuse
Maintain cybersecurity protections
Advertising & Marketing
We may use information to:
Measure marketing performance
Improve campaigns
Personalize content
Conduct affiliate tracking
Analyze advertising effectiveness
Legal & Compliance Purposes
We may process information to:
Comply with laws and regulations
Enforce agreements
Resolve disputes
Protect legal rights
Respond to lawful requests
5. Payment Information
Payments may be processed through third-party payment providers including:
Stripe
PayPal
We do not intentionally store complete payment card details unless required for a requested service.
Payment processing is governed by the privacy and security policies of the respective payment provider.
6. Cookies & Analytics
We may use cookies, pixels, analytics tools, and similar technologies to:
Improve website functionality
Analyze website traffic
Monitor user behavior
Support advertising campaigns
Enhance user experience
Users may disable cookies through browser settings; however, certain features may not function properly.
7. Affiliate Links & Tracking
Our website may contain affiliate links and referral tracking technologies.
Third-party providers may use cookies or analytics systems to monitor referrals and commissions.
We are not responsible for third-party tracking technologies or external websites.
8. Data Sharing
We do not sell personal information.
We may share information with trusted service providers necessary to operate our business, including:
Payment processors
Hosting providers
CRM providers
Automation platforms
Analytics providers
AI service providers
Communication platforms
We may also disclose information:
When legally required
To protect our legal rights
During business transfers or restructuring
To prevent fraud or security threats
9. Third-Party Services
Our Platform may integrate with third-party platforms including:
GoHighLevel
n8n
Zapier
Stripe
PayPal
OpenAI
Anthropic
We are not responsible for the privacy, security, or operational practices of third-party services.
Users should review the policies of those providers separately.
10. International Data Transfers
By using our services, you understand and consent that information may be transferred to and processed in countries where our providers, infrastructure, or partners operate.
These countries may have different data protection laws than your jurisdiction.
11. Data Retention
We retain information only for as long as reasonably necessary for:
Service delivery
Legal compliance
Accounting obligations
Security purposes
Dispute resolution
Contract enforcement
When no longer required, information may be deleted, anonymized, or securely archived.
12. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no online platform, cloud infrastructure, or electronic transmission method can guarantee absolute security.
By using our services, users acknowledge the inherent risks associated with internet-based systems and cloud technologies.
13. User Rights
Depending on applicable laws and your jurisdiction, you may have rights to:
Access your information
Correct inaccurate information
Request deletion
Withdraw consent
Request data portability
Object to certain processing activities
Requests may be submitted using the contact information below.
14. Children’s Privacy
Our services are intended for individuals and businesses over the age of 18.
We do not knowingly collect information from children or minors.
15. Updates to This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective upon posting the updated version on our website unless otherwise required by law.
Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
16. Contact Information
canvamarketing
Email: [email protected]
Website: canvamarketing.com